Archive for the 'Business' Category

How to Deliver Information

Saturday, February 2nd, 2008

“Tell me what you know, then tell me what you don’t know, and only then can you tell me what you think. Always keep those three separated.”

– Colin Powell to Mike McConnell, summer 1990, as reported in Lawrence Wright, A Reporter at Large: The Spymaster, The New Yorker, January 21, 2008

The article’s well worth reading […]

Coulda, woulda, shoulda … but not really

Thursday, September 20th, 2007

First of all, congrats over to the team at Mint.com for going live and winning the Techcrunch40 prize. As a die hard Quicken user, I think it’s great that companies are pushing in this space. I can’t say I save money or time by using Quicken, but it lets me feel in control. […]

Work is what we do

Sunday, August 5th, 2007

I read today’s NY Times article on Silicon Valley millionaires who don’t feel rich with a mix of amusement and annoyance. With a few exceptions, it doesn’t feel like the Silicon Valley I know — perhaps it’s just that, when I’m in the valley, I tend to hang out with hard core engineers. […]

Book of the Day: Perfectly Legal (David Cay Johnston)

Saturday, April 15th, 2006

Appropriately for tax season, I recently finished reading David Cay Johnston’s Perfectly Legal. The book describes the current state of the U.S. tax system; the description is of a no-longer progressive, mostly flat system which systematically offers loopholes to the richest while hunting for cheaters among the poorest.
Johnston covers taxes for The […]

How to Blow Five Years of Good Customer Experience in One Easy Step

Saturday, April 8th, 2006

About five years ago, I bought life insurance for the first time. We’d bought our house in the previous year and our son was about to be born, so it seemed like a prudent thing to do. I shopped around and got a good deal from Western Southern Life on a five-year term […]